PRIVACY POLICY

DIGITS & BYTES (Private) Limited

Last Updated: Feb, 2026

DIGITS & BYTES (Private) Limited ("we", "our", or "us") operates the DIGITS & BYTES – IT Services mobile application and website ("App" and "Website"). This Privacy Policy explains how we collect, use, and protect your information when you use our services.

By using our services, you agree to the terms outlined in this Privacy Policy.

1. Purpose of the Service

Our services allow users to:

• View information about our IT services
• Submit service booking requests
• Track ticket status
• Contact our company via email

The services are designed to provide service information and facilitate communication between users and DIGITS & BYTES (Private) Limited.

2. Information We Collect

We collect only the information that you voluntarily provide when submitting a booking request.

This may include:

• Full Name
• Phone Number
• Address
• Project or Service Description (optional)

We do not collect sensitive personal data such as financial information, passwords, biometric data, or government identification numbers.

3. How We Use Your Information

The information you provide is used strictly for:

• Responding to your service inquiries
• Contacting you regarding your booking request
• Understanding your project requirements
• Providing requested IT services
• Customer support and communication

We do not use your information for automated decision-making or profiling.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may disclose information only if:

• Required by applicable law or legal process
• Necessary to protect our legal rights
• Required to prevent fraud, misuse, or security threats

We do not share your data with third-party advertisers.

5. Data Storage and Retention

Information submitted through our services is retained only as long as necessary to:

• Respond to your request
• Provide services
• Fulfill legal or business obligations

You may request deletion of your submitted information by contacting us via email.

6. Data Security

We implement reasonable technical and administrative measures to protect your information from:

• Unauthorized access
• Alteration
• Disclosure
• Misuse

However, no digital platform can guarantee absolute security.

7. Permissions Used

Our services may require:

• Internet access (to load content and enable communication)

We request only the minimum permissions necessary for our services to function properly.

8. Third-Party Services

Our services do not integrate advertising SDKs, analytics trackers, or third-party data monetization services.

If future updates introduce third-party services, this Privacy Policy will be updated accordingly.

9. Children's Privacy

Our services are not directed to children under the age of 13.

We do not knowingly collect personal information from children. If such information is identified, it will be removed promptly.

10. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing

To exercise these rights, contact us using the email below.

11. Changes to This Policy

We may update this Privacy Policy periodically.

Changes will be reflected by updating the "Last Updated" date at the top of this page. Continued use of our services after updates constitutes acceptance of the revised policy.

12. Contact Information

If you have any questions regarding this Privacy Policy or your data, please contact: